Frequently Asked Questions for Windows
Question:
When playing Soccer Math on Microsoft Vista, I get the following error message:
"String Expected <Void> Script Error. Continue?"
Answer
Question:
When playing the program, the active part of the program appears small on my screen with a large portion of black border around it.
Answer
Question:
I'm having trouble installing the program using Microsoft Vista.
Answer
Question:
When I run the program, I don't hear any sound and there is a black box that appears in place of the animations.
Answer
Question:
I have Windows XP and when I try installing your program an error message comes up that says, "You need an additional 3mb of virtual memory."
Answer
Question:
When I press any key on the keyboard when playing Roller Typing I get a beep sound.
Answer
Question:
For Roller Typing my scores are not updating even when I receive a higher score. Why is this?
Answer
Question:
I am having trouble installing my EdVenture Software program. Can I get some further help?
Answer
Question:
How can I remove EdVenture Software programs from my computer?
Answer
Question:
How can I delete a name in Gold Medal Math?
Answer
When playing Soccer Math on Microsoft Vista, I get the following error message:
"String Expected <Void> Script Error. Continue?"
- Right click on the Soccer Math shortcut icon on your desktop
- Select "Properties"
- Click on the "Compatibility" tab
- Below under Privilege Level, click on box "Run this program as an administrator"
- Click "Apply"
- Then click "OK"
- Close this window
- A pop window will appear- click "Allow"
- Double click on the Soccer Math shortcut icon on your desktop
- A pop window will appear again- click "Allow"
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When playing the program, the active part of the program appears small on my screen with a large portion of black border around it.
Windows XP
- Right click your mouse arrow anywhere on the desktop and then select "Properties"
- Click on the tab "Settings"
- In the "Screen Resolution" section slide the tab bar to the left until it reads 800 x 600, then click "Apply"
- Click "Ok" and then close out all the screens
Windows Vista
- Right click your mouse arrow anywhere on the desktop and then select "Personalize"
- Click on the "Display Settings" link.
- In the "Screen Resolution" section slide the tab bar to the left until it reads 800 x 600, then click "Apply"
- Click "Ok" and then close out all the screens
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I'm having trouble installing the program using Microsoft Vista.
- Click on "Run setup.exe"
- A message will say "An unidentified program wants access your computer."
- Click "Allow"
- Follow the on screen prompts
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When I run the program, I don't hear any sound and there is a black box that appears in place of the animations.
The reason this may be happening is that you need to install the version of Quicktime that comes with the CD even if your computer already has a version on it.
Follow these steps:
- Unintstall the program completely from the "Add/Remove" Software icon in Control Panel.
- Next, reinstall the program, make sure you click on "Agree" at the end of the installation process for the Apple Quicktime. Even if your computer already has a version of Quicktime, still click on "Agree". The computer will keep both versions of Quicktime on your computer. During the Quicktime installation it may say "An existing version already exists on your computer etc.." If it says this just click "skip" and then "install". This will install the version of Quciktime that comes with the CD but will also keep the version that came with your computer.
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I have Windows XP and when I try installing your program an error message comes up that says, "You need an additional 3mb of virtual memory."
- Go to "Start"
- Go to "Control Panel"
- Double click on the "System" icon
- Click on the "Advanced" tab
- Click on "Settings" under "Performance"
- Click on the "Advanced" tab
- At the bottom of the screen in the Virtual Memory Section, click on "Change"
- Change "Initial size (MB) to 500 and "Maximum size (MB) to 500.
- Then click "Set" and then "OK"
- Close out all the open windows on your desktop and Restart your computer
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When I press any key on the keyboard when playing Roller Typing I get a beep sound.
Whenever the "caps lock" is engaged you will always get a beep sound no matter which key you press. Make sure the "caps lock" is off when playing the program.
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For Roller Typing my scores are not updating even when I receive a higher score. Why is this?
In order for your scores to be updated in Roller Typing, you need to get at least 25 words per minute or higher AND 90% accuracy or better.
Example: You receive a score of 23 wpm and an 87% accuracy on your first try (regardless of event). On your second try you receive 24 wpm and a 92% accuracy. This will not update because the 24 wpm is below the 25 wpm cut off line. The 25 wpm and 90% accuracy scores are the minimum requirements to make it into Star Row.
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I am having trouble installing my EdVenture Software program. Can I get some further help?
If the AutoStart does not run, follow these steps:
- Double Click on My Computer
- Double Click on the CD-ROM Drive
- Double Click on Setup
- Follow the on-screen prompts to complete the process
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How can I remove EdVenture Software programs from my computer?
- Click Start, then Settings, then Control Panel
- Double-click on Add/Remove Programs
- Select the EdVenture Software program you wish to remove
- Click Add/Remove
- Follow the on-screen instructions to complete the process
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How can I delete a name in Gold Medal Math?
Unfortunately you can not delete a name by itself. In order to delete a name you have to reinstall the program. This however will clear out everyone else's name.
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